Assistant Aftersales Manager

• Department: Aftersales, Management
• Location: Erdington, Birmingham
• Salary Range: Negotiable dependent upon experience
• Contract Type: Permanent

“If you don't have a customer's trust, you don't have anything.”

At TrustFord, we want to set the benchmark for our industry. It all starts with having the attitude to make it happen, ensuring we are driving the standard in customer care. Whether we're fixing the family runaround, or providing advice to a youngster who has just passed her test on exactly the right car for her needs, we're passionate about being the dealership people can trust. Join us, and you'll part of a friendly team, where you'll enjoy real job security and the rewards your talents deserve, from performance related bonuses to great training and development opportunities.

We have a fantastic opportunity for an Assistant Aftersales Manager to join us. You'll be responsible for assisting the Aftersales Manager with personnel and operations of the Service Department and anticipate and identify customer needs. You'll be responsible for maximising the use of all available resources to ensure the department is run in the most effective manner. You'll be able to make a difference and motivate other team members to achieve their business goals.

• Can you lead by example?
• Have you gained experience in a main dealer?
• Are you self-motivated, committed and tenacious?
• Have you had team leadership experience, and have a proven track record?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

HAPPY TO TALK FLEXIBLE WORKING.

When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.

For your first 5 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

We care about being an inclusive employer and encourage applications from people with diverse backgrounds and experiences. We want all our colleagues to bring their whole self to work and that starts with you.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.