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Job Description & Requirements

This well-respected and successful Insurance Broker is looking to take on a couple more ambitious and focused professionals to join the team at the offices in Macclesfield.

Insurance experience is not necessary but people with demonstrable drive and ambition to succeed whilst delivering exceptional customer service, in any sector, is what we're looking for.

There is a culture of professionalism at this Broker and of going the extra mile. They always strive to do their best for their clients and as a company always want to develop their staff so they can achieve their full potential. They will give you the opportunity to study for the nationally recognised qualification, the Cert II, which will open all doors in the insurance industry.

Your role will be to help the good folk of Macclesfield (and beyond) insure their properties, cars, holidays etc, whilst providing a sterling level of customer service. This branch is ready to grow and needs dynamic and ambitious people to help make this happen!

This is an office based role encompassing the following;

  • Account management – assisting customers F2F in branch as well as over the phone and emails providing quotes and bespoke options
  • Maintain and build customer relationships
  • Business development (desk based)

About you

This role could suit an Account Executive, Account Handler, Client Liaison or Customer Service professional from any sector, that would enjoy a role that demands exceptional customer service and client care. You do not need any Insurance experience.

You will;

  • Have a passion for customer service
  • Be dynamic and ambitious
  • Be well organised with acute attention to detail
  • Enjoy working in a small team environment
  • Be prepared to work a Saturday rota - time given off in lieu following week

Job Types: Full-time, Permanent

Salary: £20,000.00-£27,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Work Location: One location

Job Overview

Company Shrewsbury Resourcing
Location 🇬🇧 Macclesfield, England
Employment Type FULL_TIME
Sector General
Compensation £20,000 - £27,000
Date Posted Oct 14, 2026
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