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Job Description & Requirements

About Us

Red Cuckoo is a women's accessory brand supplying retailers across the UK and Europe. Due to recent growth we are looking to expand our team and we are recruiting for a Part Time Customer Service and Admin assistant.

The Role

  • Answering general telephone enquiries and taking phone orders
  • Logging all daily orders
  • Processing daily orders
  • Processing courier shipping labels, including export documentation
  • General office administration
  • Dealing with customer online account activation

Required Skills and experience

  • Intermediate to advanced Microsoft Excel and Word skills
  • Highly numerate with excellent attention to detail
  • Excellent communication skills with the ability to work with people at all levels of the business
  • Self motivated
  • Must thrive in a fast paced environment and be able to prioritise own workload with constantly shifting and conflicting deadlines
  • Highly organised
  • Proactive self starter with can do and will do attitude
  • 2 years in a Customer Service Administrative role

Job Types: Part-time, Permanent
Part-time hours: 16-24 per week

Salary: £11.50 per hour

Benefits:

  • On-site parking

Schedule:

  • Day shift

Experience:

  • Customer Service and Administration: 2 years (required)

Work Location: In person

Job Overview

Company Red Cuckoo
Location 🇬🇧 Manchester, England
Employment Type FULL_TIME
Sector General
Compensation £12 - £12
Date Posted Oct 14, 2026
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