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Job Description & Requirements

1st Line Support Engineer

Pearson Carter are currently working with a company within the educational sector, they are a multi-academy trust consisting of four secondary and five primary schools.

They are offering a salary of up to 27k+ benefits

Responsibilities:

  • Log all support requests with relevant information on helpdesk
  • Update each open call, once every day, unless it is on hold
  • Resolve every call within its SLA
  • Find and implement solutions to resolve issues
  • Support with administration of IT systems and tools

Experience:

  • Managing Windows Computers
  • Installing software
  • User support
  • Maintaining printers and other computer peripherals
  • Basic support of MS office packages

Salary:

They are offering a salary of up to 27k

Location:

London – 5x a week

How to Apply:

Please reply asap along with your CV to be considered for this position. You can also reach out to me on [email protected] or 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Azure Recruitment with specialist roles across the globe – www.pearsoncarter.com

Azure, Microsoft, IaaS, PaaS, SaaS, Cloud, Office 365, Infrastructure, DevOps, CI, CS, Pipelines, Data, Engineer, Architect, Platform, Security, Servers, Storage, Development, Applications, Virtualisation, Hardware, Software, Hybrid, Middleware, Runtime, App, Virtual, Computing, Apps, Application, Bespoke, Ireland, Northwest, Dublin, Cork, United Kingdom, Newcastle, London, Manchester, SysRemote, Azure SQL, London, Microsoft Azure, Microsoft Azure Tech, Azure Tech, Remote Working, Project Manager, IT Project, IT Project Manager

Job Overview

  • Location: London, UK
  • Job Title: 1st Line Support Role
  • Salary: £25000 - £27000
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Job Overview

Company Pearson Carter
Location 🇬🇧 London, England
Employment Type Company - Private
Sector General
Compensation £25,000 - £27,000
Date Posted Oct 14, 2026
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