Location: Samsung Experience Store, Oxford Street (12 Month Contract)
Salary: £33,000 pa
Bonus: 25% potential (OTE £41,250pa)
Role Summary:
The Assistant Manager is accountable for delivering PRS& Samsung goals, through inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.
Core Responsibilities Include:
- Health and safety across the site
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Maintaining store standards at all times
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Managing colleagues across all departments on all metrics they are accountable for
- Following the PRS processes, guidelines and policies at all times
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Deputising for the Store/General Manager in their absence
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Key holding and general shift management
Evidencable Knowledge, Skills and Experience:
- Experience in people management, leadership and direction
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Communication and influencing skills that generate commitment and loyalty from peers and team
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Passionate about people – from customers to stakeholders
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The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
- A commercially minded approach to retail
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The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
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Previous management experience is essential
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Knowledge of the Samsung eco system and a love for all things tech
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Constantly challenges own knowledge and drives own learning
Deliverables
- Shop floor management
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People observations across all metrics
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KPI performance across the teams
- Delivering a great brand experience
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Management of all sales colleagues via reviews
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