Check In Staff - TUI - Gatwick Airport

🇬🇧 Crawley, West Sussex, South East England, England 💼 Company - Private 🏢 General 🛡️ UK Work Eligibility
📅 Posted Oct 14, 2026
Estimated Compensation
£23,566 - £27,000
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Job Description & Requirements

Optime Group in partnership with a well-known Ground Handling Company located at Gatwick Airport are looking to add to its growing team of Check In Agent serving one of the UK's fastest growing airports.

What's on offer:
  • Pay Rate: £11.33 per hour
  • Shift Pattern: 3-on / 3-off, 12-hours shifts starting at either 03:00/04:00/05:00
  • Shift Timing: Must be available to start as early as 03:00am and finish as late as 00:00
  • Location: London Gatwick Airport
Main Duties & Responsibilities:
  • Assisting passengers with checking in their luggage using self service machines.
  • The role covers all front of house, customer service tasks to ensure a smooth and seamless passenger journey through London Gatwick Airport.
  • Greeting passengers on arrival at the airport and answering any queries passengers might have about their journey.
  • Checking Travel Documents such as passports, visas and boarding passes
  • Must deliver the highest standard of customer services at all times
Skills and Experience:
  • Good attention to detail
  • Good verbal communication skills
  • Ability to work independently and use initiative, while being part of a team
  • Right to Work in the UK
  • Five year fully checkable reference history
  • Ability to pass Criminal Record Check (CRC)

Job Overview

Company Optime Group
Location 🇬🇧 Crawley, West Sussex, South East England, England
Employment Type Company - Private
Sector General
Compensation £23,566 - £27,000
Date Posted Oct 14, 2026
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