Zuora and Salesforce Developer and Administrator

Job Description

The position

We are looking for a proactive and resourceful Zuora (and Salesforce) developer to be part of our company’s Animal Health Technology Solutions IT team. Your main responsibility will be to enhance and maintain our Zuora and Salesforce CRM instances. Our Salesforce CRM instances (with integrated Zuora CPQ plugin) are used globally and we are introducing additional species to the platform and rolling out subscription products to our global user base. Salesforce and Zuora CPQ are used by both internal sales teams and external customers.

Who are you?

If you don’t know how to solve an issue, you are determined to find an answer or solution and consult experts within and outside of the organization. You will be experienced with agile development processes and methodologies. Self-organized and structured, with the ability to define one’s own tasks to support the ongoing platform enhancements. Flexible working hours to support global roll-out initiatives. You must be able to hit the ground running in a fast-paced and dynamic work environment.

What will you do?

Your primary activities include (but are not limited to):
Manage subscription product catalogues with detailed configuration requirements required to implement additional subscription models (products and species) and financial configurations.
Manage the Zuora (CPQ, Billing and RevPro) modules with associated and Salesforce integration (Z360).
Manage our support relationship with Zuora.
Perform Zuora tier 2 and 3 support activities for the subscription platform.
Program using Salesforce SFDC, force.com, Java, JavaScript and XML.
Deploy new releases from develop, testing, training and production environments.
Create and manage integrations between Zuora/Salesforce and different business system platforms (such as SAP).
User maintenance of the Zuora platform users.
Ongoing maintenance and reviews of Zuora platform configuration and security.
Manage custom data models and objects.
Create design documentation and testing scripts and methodologies.
Work with the training team to produce training materials.
Data loading activities for data imports from legacy systems.
Edit and customise objects/fields/record types and validation rules.
Meet with internal stakeholders.
Work with internal and external Salesforce developers and architects.
Perform data cleansing and end-to-end testing.

Your qualifications, experience and skills

Experience of the Zuora Billing and RevPre cloud platform.
Experience of external customer account configurations and processes as used with ERP systems.
Experience conducting technical process reviews, testing documentation, and UAT scenario’s.
Experience with integrated deployment strategies.
Salesforce developer certification.
More than 2 years' experience working with Salesforce in a developer capacity.
Familiar with Agile working practices and tools.

Current Employees

Current Contingent Workers

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid, Remote Work

Shift:
Valid Driving License:
Hazardous Material(s):
Requisition ID: R227293