Kitchen Planning Specialist

At IKEA it is more than just a job. We are looking you to join our amazing Kitchen sales team in IKEA Warrington as Kitchen Planning Specialist. Expected Starting Date: to be discussed with Hiring Manager WHAT WE OFFER• Salary beginnign from £23400• Living Wage Foundation Employer• Contract hours: 39 hours per week, 5 days over 7 including 2 lates per week & alternate weekends. • Shifts working between 9:30am - 6pm & 1:15pm - 10pm. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. WHAT YOU'LL NEED TO HAVEWe are the ones meeting our customers – in our stores, online, in our catalogue and beyond. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept. Are you curious about life at home and co-creating the wonderful everyday with our customers? Then we have the job for you. We are looking for someone who is confident in approaching customers and treats them in a polite and friendly manner. The ideal candidate will have a passion for people, meeting sales KPI's, an eagerness to learn and will embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times. WHAT YOU'LL BE DOING DAY TO DAY• Providing an exceptional shopping experience for our customers & actively engaging with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings• Maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop• Pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments• Support with responding to the customer emails, securing payments both in store and remotely• Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations• Support the kitchen co-worker team with opening and closing routines and general house keeping WE CARE FOR THE PEOPLEIt takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. RECRUITMENT PROCESS INFORMATIONIf you have any special requirements during the interview process, please let us know as soon as possible. First step, please attach an updated CV with your application so we can get to know you better.Second step, successful candidates will receive information about attending an interview. Come see things a little differently with us and be part of creating a better everyday life for the many. IKEA reserves the right to close a job vacancy earlier than originally advertised. For any advice or support, email me at james.fraser1@ingka.ikea.com and I will be happy to help!