Head Waiter/ Head Waitress

Gaucho is looking for an experienced and passionate Head Waiter/ Head Waitress to join our new opening in Cardiff!

Benefits and Training for a Gaucho Head Waiter/ Head Waitress

• 50% off at all Gaucho and M Restaurants
• Referral and Length of Service Bonuses
• Incentive and reward schemes
• Cycle to work schemes
• RARE Benefits
• Industry Apprenticeship Program Opportunities
• Career Development and Training Programs
• Training provided by the Gaucho Academy
• Breakfast and Dinner when working
• 28 paid annual holidays

Key Responsibilities for the Head Waiter/ Head Waitress

• Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.