Cashier Team leader

To lead the team of cashiers responsible for processing all incoming and outgoing client and office transactions

Main duties and responsibilities

Client Cash

• Ensure that all incoming cash is continuously monitored, promptly claimed and posted to ledgers
• Ensure that all outgoing cash is properly authorised, paid within relevant deadlines and promptly posted to ledgers
• Ensure compliance with the Firm's policies, the SRA's accounts rules and AML legislation and where applicable any breaches are reported on Riliance
• Promptly investigate and resolve reconciling differences such as unposted or duplicate entries
• Ensure that client money is invested overnight and interest is correctly applied where applicable
• Ensure that all transfers are promptly processed (client-to-office, client-to-client etc.)
• Ensure that potential client to office transfers are monitored and flagged to fee earners

Office Cash

• Ensure that all bill receipts and office-to-client transfers are correctly processed each day
• Ensure that non purchase ledger and petty cash payments are properly authorised and paid
• Ensure that purchase invoices and staff expenses are coded and processed correctly and paid on time
• Ensure that counsel fee notes are paid in line with SRA guidelines

Additional Duties

• Provide day to day management and support to 2 client cashiers and 2 officer cashiers
• To act as the escalation point for resolving any issues relating to the work of the cashier team
• Provide and organise cover for team members during peak times and absence
• Continually appraise existing processes to inform system and procedural development
• Assist the auditors during the SAR and financial audits
• Train new joiners
• Ad-hoc reports and analysis as and when required
• Monitor and resolve credit disbursement balances
• Perform ad-hoc reporting and analysis when required
• Assist with billing during peak periods of the month
• Any other duties defined by management from time to time

Key requirements

• 3 years relevant experience including managing a team

Personal attributes

• Ability to work both as part of a team and unsupervised to meet the varied needs of the department
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure and flexibly when required
• Excellent attention to detail essential
• Ability to pick up new systems and procedures quickly
• Organised manner with ability to prioritise own workload and that of the team
• Motivated and pro-active with a 'can-do' approach
• Understanding of privacy and confidentiality