Account Manager

Who we are!

We are a nationwide team working towards and guaranteeing the same goal; helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

· Fixing their car

· Providing them with a replacement

· Helping them recover their losses

· Making them feel secure

How will you make a difference?

Reporting into our commercial sales Director, the role of Account manager will oversee a portfolio of new business prospects within the Insurer, Broker & Claims Management sectors plus existing Business Partners. The Commercial Team have responsibility for managing Commercial Relationships with both Corporate Customers and Service and Product providers, as Account Director you will develop new and existing Business Partner relationships against a plan aimed to optimise commercial return.

What will the account manager be accountable for?

· Management of new business prospects in the sectors above

· Delivery of new business volumes in line with the business plan

· Produce and Review all relevant commercial metrics for their portfolio accounts to demonstrate performance against targets / budget

· Assisting with the development and maintenance of a suite of products and services including involvement with the commercial management of Supplier relationships as required

· Developing existing Business Partner relationships against a commercial plan aimed to optimise commercial return

· Identify gaps and opportunities for innovation and competitive advantage

· Abides by company policy for new business implementation and existing business renegotiation in creating a commercial model, scoping document and draft contract to be submitted to Senior Leadership

· Can source, open dialogue and progress negotiations with potential new strategic partners

· Provide market intelligence to support the continuous development of Edam’s strategy

· Inputting to the update of the marketing plan aimed to underpin business reputation and the sales strategy

· Can prepare Management Information in advance of meetings, and review to assess trends

· Understands the trends demonstrated by MI & can build a strategy to address any issues.

How will you make it happen?

· Excellent communication skills including ability to produce high quality proposals and tender responses

· Ability to create a development plan for each Business Partner in their portfolio to optimise the relationship and meet Edam Commercial Plan

· Can influence commercial outcomes through effective tracking, management of Business Partner performance and business partner needs including operational costs.

· Will be able to present in person or via other media to new and existing Business Partners in a professional and authentic manner promoting the reputation of Edam Group in the market

· Able to communicate effectively at all levels within and outside of the business

· Excellent numeracy skills, with an understanding of Claims Market metrics to support assessment of value by Business Partner.

· Excellent negotiation skills evidenced through past successes with new and existing business partners

· Can negotiate and close

· Proven B to B commercial relationship development skills

· Has a current understanding and awareness of the Insurance market, the Insurance Claims Market and the role of ancillary products

· Familiar with EDAM's competitors and the differences in service provision

· Existing contacts in the target market would be desirable

· Problem Solving

· Decision Making

· Planning & Organisation

· Responding to Pressure and Change

· Communicating and Influencing

· Building and Managing Relationships

· Commercial awareness

· Stakeholder Focus

· Research and Analysis

· Strategic Thinking

Benefits & Rewards:

§ Hybrid working

§ 25 Days holiday + bank holidays

§ Holiday buy scheme

§ Company car scheme / car allowance

§ Saving scheme – you save & we match!

§ Healthcare cash-plan

§ Football season tickets – Man Utd, Man City & Sunderland FC

§ Enhanced maternity & paternity

§ Enhanced sick pay

§ Free uniform

§ Perkbox discounts site

§ Social events

§ Employee assistance programme

§ Cycle to work scheme

§ Eye care vouchers

§ Pension scheme

What guides us?

• Empathy

• We recognise and celebrate our differences

• We Trust each other and demand a culture where mutual respect is a given

• No one works harder for their customer

• Driven

• We share a common goal

• We are driven to be the best that we can be, in all that we do

• Innovation and the spirit to continuously improve are what keeps EDAM driving forward

• Accountable

• Accountability is both an individual and collective responsibility

• Quality is a given

• We own our mistakes and we celebrate our successes

• Making it happen

• We are dedicated to excellence in all that we do

• My individual contribution makes a difference

• We grow through the building and sharing of knowledge

We understand that we’re stronger together

#oneteam

So, if you have EMPATHY, the DRIVEand can take ACCOUNTABLILITY – MAKE IT HAPPEN and click apply!

www.edamgroup.co.uk

Job Types: Full-time, Permanent

Benefits:

• Bereavement leave
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Sharston, M22 4RW: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Sharston, M22 4RW