The post holder will be primarily responsible for processing requests for information to the Trust from the Coroner. This will include logging, co-ordinating and monitoring requests for medical records and retrieving statements.
The post holder will play an integral role in delivering an excellent support service by assisting and providing administrative support to the Legal Services team, specifically the claims and inquest function.
- To provide general administrative support, including scanning, photocopying, filing and archiving.
- Collating the documentation required by the Coroner and responding to the Coroner enquiry.
- Requesting statements from staff and monitoring completion of these, highlighting those that have exceeded the relevant timeframe to the Legal Services Manager.
- Ensuring the DATIX record is kept up to date and closed with all relevant documentation attached.
- To ensure that any significant issues (e.g. potential adverse publicity, legal proceedings or serious incidents) are brought to the attention of the Legal Services Manager.
- Download information to the correct file from relevant websites or document transfer systems when requested.
- Log court appearances when required and support staff who are attending court by providing pre-agreed/template advice and support by telephone
- To type confidential reports and correspondence in line with Trust’s policies and procedures.
- To maintain the confidentiality of patients and other personnel that the post holder may come into contact with
- To provide administration support before, during and after meetings as required – including booking meeting rooms, sending invites and typing notes.
A small but expanding team based at Hammond Road, Bedford site although currently part working from home and part working in the office
Key relationships will need to be developed with:
- All members of the Compliance and Standards Department
- Operational staff across the Trust’s emergency, patient transport and wider Trust services
- Area Coroners and the Coroner’s Officers