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Job Description & Requirements

The Charles Dickens Museum is the only surviving London residence of the great Victorian novelist and social commentator. It houses the world's most important collection of his writing and material related to his life.

We’re looking for some customer service superstars to come and join our dynamic team as Visitor Experience Assistants. You’ll make sure every visitor is treated to an unforgettable experience at the historic home of Charles Dickens, while maximising income for the museum.
This position is split between our shop and café, and involves selling tickets and merchandise, assisting with stock control, helping prepare for special events and serving a small range of drinks and light snacks.
Ideally we’re looking for someone who can start as soon as possible, but more than one position is available, so if you are interested in the role send us your application as soon as you can.

Job Types: Part-time, Permanent

Salary: £11.00 per hour

Benefits:

  • Bereavement leave
  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Sick pay
  • Store discount

Schedule:

  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Job Overview

Company Charles Dickens Museum
Location 🇬🇧 London, England
Employment Type FULL_TIME
Sector General
Compensation £11 - £11
Date Posted Oct 14, 2026
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