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Job Description & Requirements

Homeless Housing Support worker

A leading Housing association with a strong background in Homeless services have an incredible opportunity to join their Homeless support department based in Birmingham West Midlands.

The role

- Working closely with a portfolio of homeless service users in Birmingham

- Helping with Housing Benefit and advice with personal finances

- Reporting maintenance faults and arranging works with maintenance

- Carrying out health and safety checks on properties

- Referring services user to external providers

- Liasing with external agencies - Police, NHS, Care providers etc

- Reporting any safeguarding points of interest

- Find tenant that are in need of support.

- Maintain occupancy

- Basic admin duties filing, faxing, scanning and dealing with emails

Skills and experience

- 6-12 months experience with homeless services

- Must have Level £ in Health and Social care

- Ideally experience working with Challenging behaviours or substance abuse service users

- Ability to help manage personal finances and housing benefits

- Good communication skills

Specifications

- Monday to Friday

- 0900 - 1700

- Full time, permanent

- Good team environment with strong career progression opportunities

Job Type: Full-time

Job Types: Full-time, Permanent

Salary: Up to £9.50 to £11 per hour

Job Types: Full-time, Permanent

Salary: £9.50-£12.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Support Environment: 1 year (preferred)

Licence/Certification:

  • NVQ Level 3 Health & Social Care (preferred)

Job Types: Full-time, Permanent

Salary: £9.50-£11.00 per hour

Day range:

  • Monday to Friday

Physical setting:

  • Sheltered housing

Shift:

  • 8 hour shift
  • Day shift

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Job Overview

Company Caterpillar Homes Ltd
Location 🇬🇧 Birmingham, England
Employment Type FULL_TIME
Sector General
Compensation £10 - £11
Date Posted Oct 14, 2026
Apply Now →

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