Assistant Shop Manager - Bournemouth

Assistant Shop Manager
Location: Bournemouth
Contract type: Permanent
Hours per week: 21 hours over 3 days
Salary: £11,301 per annum

Are you a retail superstar who’s passionate about helping make a difference?

We’re hiring!

The British Red Cross is looking for a dynamic assistant shop manager to join our friendly charity shop team in Bournemouth. This is a fantastic opportunity to further develop your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.

Retailing with a difference

Helping people in crisis begins at your local charity shop.

Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We’re one big team that loves meeting people from all walks of life.

In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.

Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store. You will support the manager to oversee a team of dedicated volunteers, supporting their induction, management, and development. Together, you'll all represent the British Red Cross to a high standard and embody our core values.


"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

This role could be for you if:

You’re a retail superstar with the experience and know-how from working in a shop environment.

You're a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
You're commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills.

The closing date for the role is 11:59pm on Thursday 9th March 2023 with interviews to follow.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

Should you have any questions on this role please email us at recruitment@redcross.org.uk quoting vacancy ID 7327

A full person specification and job description is available as a download in the "Role Profile / Job Description" link.

Need help completing your application or supporting statement? Please read our useful “Candidate Application Guidance” document in the “Additional Information” link.

We offer a wide range of staff benefits, including:
36 days holiday (inclusive of bank holidays) per annum - pro rata for part time staff
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy
Discounts from a range of online and high street retailers