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Job Description & Requirements

Retail Sales Assistant - Full Time (Vape Shop)

Do you have retail experience and love to vape?

Best4ecigs has an exciting opportunity for a Retail Sales Assistant at our Birmingham Store

Main Responsibilities:

Maintaining a smart appearance at all times – a company uniform is provided

Providing excellent customer service

Ensuring shelving is always restocked

Cashing up, receiving, counting and loading/storing replenished stock

Following opening/closing procedures

Advising customers on products to suit their needs

Dealing with customer queries

Ensuring the store is always presentable for our customers

Essential Key Skills:

Retail experience

Knowledge & experience of e-cigs/vaping products

Previous customer-facing/customer service experience

A patient, friendly and approachable personality

Basic numeracy skills

A basic understanding of EPOS till systems

Cash Handling

Driving licence essential as may be required to offer cover at other local stores on occasion.

What's in it for you?

An attractive basic salary

Major company discounts & benefits

Full training program provided

Company Pension scheme

Being part of a rapidly growing Midlands based brand

Excellent career prospects and managerial opportunities.

The position available covers the following shifts each week

Mondays: 07:45 to 18:15

Tuesdays: 07:45 to 18:15

Wednesdays: 07:45 to 14:30

Sundays: 07:45 to 18:15

Shop Opening and Closing Times:

Our Stores open 7 Days a week from 8am - 6pm

Interview & Training:

Both your interview and Training will take place at our Head Offices in Hinckley, Leicestershire, LE10 2AU.

Apply Today!

If you have a keen interest in vaping and enjoy customer service and retail, please send in your CV today with your email address so we can send you an application form to fill in.

Applicants must be 18+ to apply.

Store Location: Best4ecigs, 961 Alcester Road South, Birmingham, B14 5JA.

Best4ecigs is part of the Best4 Group Ltd, which operate Vape Shops & ecommerce

Candidates must be flexible in their working hours and willing to consider overtime, including weekends, covering holidays and illness.

Job Types: Full-time, Permanent

Salary: £10.25 per hour

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Schedule:

  • 10 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Yearly bonus

Application question(s):

  • Do you Vape? Have any Vaping Experience?

Experience:

  • Retail sales: 1 year (required)
  • customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: One location

Reference ID: BEST4/RETAIL/BHAM/NOV22

Job Overview

Company Best4ecigs
Location 🇬🇧 Birmingham, England
Employment Type FULL_TIME
Sector General
Compensation £10 - £10
Date Posted Oct 14, 2026
Apply Now →

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