Scheduler - Oldbury

Reference Number

Ref-20992

Location

Oldbury

Contract Type

Full-Time Permanent

Closing Date

07/07/2023

Role

We have an opportunity for a Scheduler to join our team in Oldbury. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.

Key Responsibilities

• Arranging appointments for residents with trades people in a cost effective and organised manner.
• Rescheduling appointments using our planning tools.
• Handling calls and communicating between the resident and maintenance worker.
• Keeping all activity logged and up-to-date.
• Ensuring that all follow on jobs are actioned by the end of the day.

Requirements

• Previous experience in a similar role
• Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
• Excellent communication skills
• Ability to prioritize tasks

Other Key Information

• Working hours 8am to 5pm Monday-Friday

Benefits

• 22 days annual leave which increases with length of service
• Pension
• Perkbox rewards
• Long service rewards
• Volunteering days

About Us

Axis has experienced continual growth since it’s establishment in 1986, we’re not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK’s largest building owners, landlords, facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors.

We are a value led business, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity above all.