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Job Description & Requirements

Full Job Description

AJ Hales has a fantastic opportunity for a Pharmacy Customer Service Assistant to join our team.

This is a great opportunity for someone to join a successful team in partnering with the local community and contributing to the success of the Pharmacy and Company.

AJ Hales Pharmacy share the same vision – providing high quality healthcare and support within the local community.

To be successful in this role you will be a team player who is a detailed oriented person working methodically and accurately. In addition, you will have:

What you can expect:

Day-to-day tasks

In this role you could:

  • answer customer questions by phone, email, webchat, social media or in person
  • give quotations and check product availability
  • sell products or services and take payments
  • handle complaints or pass them to a supervisor
  • add customer information onto a computer
  • track orders and arrange deliveries

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • active listening skills
  • to be able to use a computer and the main software packages competently

As a growing Company you will also be able to develop your career with a wide variety of opportunities available. We will also be training the candidate.

If you think you are the right fit for the role and are looking for a new challenge, apply now!

Job Types: Permanent, Part-time

Salary: £18,000-£22,000 per year.

Benefits:

  • Company pension
  • Cycle to work scheme
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday
  • 30-40hours per week

Job Types: Full-time, Part-time
Part-time hours: 24-37.5 per week

Salary: £18,000.00-£22,000.00 per year

Benefits:

  • Company events
  • Free parking
  • Private medical insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Cardiff, CF14 4LU: reliably commute or plan to relocate before starting work (required)

Experience:

  • Pharmacy: 1 year (preferred)

Work Location: In person

Reference ID: AJHALESTech
Expected start date: 29/05/2023

Job Overview

Company AJ Hales Pharmacy
Location 🇬🇧 Cardiff, Wales
Employment Type FULL_TIME
Sector General
Compensation £18,000 - £22,000
Date Posted Oct 14, 2026
Apply Now →

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