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Job Description & Requirements

Insurance Claims Handler

Salary £20,000 - £30,000 | Full-time | Flimwell & Tunbridge Wells Agency

NFU Mutual's agency in Flimwell & Tunbridge Wells is currently recruiting for a highly motivated, organised and dedicated Claims Handler to join our expanding friendly team.

For over 100 years, NFU Mutual have insured Britain’s farming communities. Now, our customers come from all walks of life, but our ethos is the same – honesty, fairness and trust. We believe in taking the time to find products to meet their needs, inspiring trust and building relations by exceeding expectations.

As a Claims Handler within our agency, you'll play a key role in the success of an expanding local business, ensuring the customers claims are dealt with like clockwork and our customers are always happy. As a focal point for claims handling within the agency, you'll handle claims enquiries, paperwork, and servicing support, with a 'can-do' proactive enthusiasm.

Experience is not essential, however the chances are, you'll have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people orientated approach to everything you do. Above all though, you'll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.

The position is full time, 9-5, Monday to Friday.

25 days holiday per annum (plus bank holidays)

Job Type: Full-time

Salary: £20,000.00-£30,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Wadhurst, TN5 7NG: reliably commute or plan to relocate before starting work (required)

Experience:

  • Claims Processing: 1 year (preferred)

Work Location: One location

Reference ID: 10

Job Overview

Company Agent for NFU Mutual
Location 🇬🇧 Wadhurst, England
Employment Type Company - Private
Sector Insurance Carriers
Compensation £20,000 - £30,000
Date Posted Oct 14, 2026
Apply Now →

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