Front of House - Up at The O2

Fancy working at one of London’s most iconic venues? We’re looking for people who will wow our customers and ensure they have an unforgettable experience.

Up at The O2 is an exhilarating 90-minute experience that takes you on a guided expedition over the roof of The O2 via a fabric walkway. We are looking for people to join our friendly and helpful Front of House team to assist our customers at the beginning and end of their experience with us.

In this role, you will provide best in class customer service to our guests as soon as they arrive for their climb. You will welcome them with a smile, process their admission tickets and serve them in the retail areas ensuring they always experience exceptional levels of service.

We are looking for positive, flexible, and approachable people. You must have a genuine desire and ability to work with the public in a customer focused environment; and thrive when it gets busy maintaining patience and empathy even when working under pressure.

We will give you a thorough induction and all the training you need to be successful in this role.

Important Information.

You’ll have a flexible approach to working hours including being able to work during school holidays, weekends, early evenings and bank holidays.

We are holding assessment centres on Wednesday 22 and Thursday 23 February, you will need to be able to attend in person to be able to be considered for this role. We’re looking for people available to start work w/c 13 March 2023.

So why apply?

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out more about our Vision and Values https://careers.aegeurope.com/our-values

Our benefits can be found here: AEG Benefits

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.