Administrator

Abbey Medical Centre is a GP practice in the charming town of Kenilworth with a patient list size of approx. 15,400 patients and growing. Rated Outstanding by CQC, Accredited by Healthwatch, RCGP research ready, NHSE Military Veterans, highly rated on NHS choices and the Annual Patient GP survey. We are maximum achievers in the Quality Outcomes Framework and have a strong innovative background.

Job Summary:

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Job Description:

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Manage all enquires in an effective manner

d. Maintain an accurate referrals database

e. Action all incoming faxes

f. Process calling letters as requested

g. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

h. Input data into the patient’s healthcare records as necessary

i. Process referrals using the electronic referral system (ERS)

j. Process requests for information i.e. SAR, insurance / solicitor’s letters and DVLA forms

k. Read code data on EMIS

l. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Manage all administrative queries as necessary

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area at all times

Support all clinical staff with general administrative tasks as requested.

We are looking for someone who has primary care experience but are willing to train and upskill someone with sufficient experience.

Job Types: Part-time, Permanent
Part-time hours: 30 per week

Salary: £11.00-£12.00 per hour

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (required)

Experience:

• Primary care: 1 year (required)

Work Location: In person

Application deadline: 23/06/2023
Reference ID: Medical Secretary